FAQs

Do you cards come with an envelope?

They do indeed. Each card comes with an envelope. Either Kraft brown or white (specified in the product description).

 

Dispatch times

You can see my shipping policy here.

 

Do you sell a gift card?

Not yet but it's coming soon - eek! Keep your eyes peeled...

 

What type of paper do you use?

All my greeting cards use high quality 300gsm white watercolour card (other than my postcards which are 400gsm recycled white card). 

  

I need a card sending directly with a message inside, can you do that?

I certainly can! Visit this page & select the Card-sending service add-on. Please write your words and the address there in the notes section at checkout. I'll do the rest! If you'd prefer to contact me to discuss please do that.

 

Are your cards eco-friendly?

Yes! Check out my Planet-Friendly page to find out more.

 

How much of your profits are donated to charity?

I'm so proud to be supporting One Tree Planted (amongst other guest charities though-out the year). I donate 5% of my profits each quarter and I'll post these stats on the Charities page.

 

Do you do large commissions for businesses?

Yes absolutely! In 2020 I created many bespoke Christmas designs for businesses. Please drop me an email to discuss your needs.


My order is late, what do I do?

I'm so sorry it hasn't arrived promptly. I use Royal Mail stamps to send my items so I can't provide tracking once I've popped them in the postbox (unless you've chosen the 1st class signed-for option) but 99% of the time they do turn up, albeit a few days late! If it has been 7 working days without a sign of your package, please let me know.

 

Would you prefer I purchased on Etsy or on your website?

My website please! Etsy take quite a big chunk as commission. But really, either is absolutely fine!

 

Can't find the answer to your question? Get in touch.